Chopta Trek

Change/Cancellation of Booking by the Participant

Process

The cancellation process is completely automated. Please log in to your Dream Of Himalayas account and follow the instructions on your dashboard. You can choose between Instant Refund or Cash Refund as per the policy below.

Replacement of Participants

Participants can be replaced through the Dream Of Himalayas dashboard if the booking status is "Paid" and at least 5 days remain before departure. If you face issues, email info@dreamofhimalayas.com with a screenshot of the error. The new participant must submit a signed undertaking form.

Note: Any Volvo/Train transport booked for the original participant will be automatically canceled and is non-transferable.

Cash Refund Policy

Cash refunds apply only for bookings made without promotional codes or vouchers. Refund amounts will be deducted as follows:

• 30+ days before departure: 5% deduction
• 15-30 days before departure: 50% deduction
• Less than 15 days before departure: No Refund

Refunds will be processed to the original payment method and are based on the Base Price of the trek, excluding transport, insurance, and portage fees.

Voucher Refund Policy

Voucher refunds are available for all types of bookings, including promotional offers. Refund amounts will be:

• 5+ days before departure: No deduction
• Less than 5 days: No Refund

Vouchers are valid for 10 months from the date of issue. The refunded voucher amount does not include service tax paid during the original booking.

Cancellation or Change Initiated by Dream Of Himalayas

We reserve the right to modify or cancel an event due to unforeseen circumstances such as weather conditions, natural disasters, low participation, or any force majeure events. If this occurs, you will be given the choice of:

• A replacement event of equivalent value
• A full refund (processed as a voucher valid for 6 months)

If cancellation is due to low participation, participants can choose between a cash refund or a voucher.

Changes/Cancellation After Departure

Due to Force Majeure

No refund will be provided for cancellations due to force majeure after departure.

Other Reasons

If cancellations occur for reasons other than force majeure, we will attempt to arrange alternative services or provide a refund in the form of a 6-month voucher (or cash, if preferred).

Participant Dropout During the Event

No refund will be provided if a participant voluntarily drops out of the trek. Any additional costs incurred for return arrangements will be borne by the participant.

Early Return from an Event

If a participant returns early due to force majeure or an event ending sooner than planned, additional expenses (extra nights, transport) must be covered by the participant.

Emergency Evacuation

In case of a medical emergency, we will arrange evacuation to the nearest hospital. Any costs for porters, vehicles, ambulance services, or hospitalization must be covered by the participant.